Terms governing your use of FlowShift and all services we provide. Please read carefully — these terms are legally binding.
Last updated: April 2026These Terms of Service ("Terms") constitute a legally binding agreement between FlowShift ("Company", "we", "us", "our") — a business automation studio operating in Egypt — and you ("Client", "you", "your"), being the individual or legal entity accessing or using our services.
By accessing the FlowShift client portal, signing a service agreement, making any payment, or using any service we provide, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms. If you do not agree, you must immediately cease using our services.
If you are accepting on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
FlowShift provides business process automation services including workflow design, setup, deployment, and monitoring through our proprietary client dashboard. Services may include connecting your third-party accounts (Google Workspace, Slack, Meta, HubSpot, and others) to automated workflows built on the n8n platform.
The specific scope of services is defined in your service agreement or proposal. We reserve the right to modify, suspend, or discontinue any feature or service at any time, with reasonable prior notice where practicable. Non-material changes may be made without prior notice.
We do not guarantee that any specific outcome, revenue increase, or operational improvement will result from use of our services.
FlowShift operates as a data processor and technical intermediary only. We are not affiliated with, endorsed by, sponsored by, or in any way officially connected to any third-party platform (including but not limited to Google LLC, Meta Platforms Inc., Slack Technologies LLC, HubSpot Inc., or any other named integration).
To operate automations on your behalf, FlowShift stores OAuth access tokens, refresh tokens, and workflow configuration data. All tokens are encrypted at rest using AES-256-GCM encryption and are transmitted exclusively over TLS/HTTPS.
While we implement industry-standard security measures, no system is completely immune to security incidents. FlowShift shall not be liable for unauthorised access, data breaches, or data loss that occurs despite our reasonable security precautions, or that arises from circumstances beyond our reasonable control. For full data handling details, see our Privacy Policy.
In all cases, FlowShift's total cumulative liability to you for any and all claims arising under or related to these Terms or the services — whether in contract, tort, statute, or any other legal theory — shall not exceed the total fees actually paid by you to FlowShift in the three (3) calendar months immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages. To the extent such exclusions are not permitted under applicable law, FlowShift's liability shall be limited to the maximum extent permitted.
You acknowledge that the limitations of liability in this section reflect a reasonable allocation of risk and are an essential element of the basis of the bargain between the parties.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. FLOWSHIFT EXPRESSLY DISCLAIMS ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
We do not warrant that the services will be uninterrupted, error-free, completely secure, or that any specific business result will be achieved through use of the services.
We target high availability but do not provide any uptime guarantee unless separately agreed in writing. Automations may be temporarily unavailable due to scheduled maintenance, infrastructure issues, third-party outages, or causes beyond our reasonable control.
FlowShift shall not be liable for any delay or failure in performance resulting from acts of God, government restrictions, internet service provider failures, cyberattacks, natural disasters, pandemics, or any other cause beyond our reasonable control ("Force Majeure Event"). We will notify you of any Force Majeure Event affecting your services as soon as reasonably practicable.
You agree to use the services only for lawful purposes and in accordance with these Terms. You shall not:
Violation of this section may result in immediate suspension or termination of services without refund.
All workflow templates, dashboard software, systems, designs, and documentation created by FlowShift remain the exclusive intellectual property of FlowShift. Your service subscription grants you a non-exclusive, non-transferable right to use the services during the subscription period only.
You retain ownership of all data, content, and materials you provide to FlowShift. You grant FlowShift a limited licence to process and use your data solely for the purpose of delivering the services.
Subscription fees are due as specified in your service agreement. Invoices unpaid for more than 7 days beyond the due date may result in suspension of automations. Invoices unpaid for more than 30 days may result in permanent termination of services.
Either party may terminate these Terms by providing 30 days' written notice. FlowShift may terminate immediately and without notice if you materially breach these Terms, engage in fraudulent or illegal activity, or if continuing to provide the services would expose FlowShift to legal liability.
Upon termination, your access to the client portal will be revoked and your OAuth tokens will be deleted within 7 business days. No refunds are provided for fees already paid unless otherwise agreed in writing.
You agree to indemnify, defend, and hold harmless FlowShift and its owners, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the services; (b) your violation of these Terms; (c) your violation of any third-party rights, including any intellectual property or privacy rights; or (d) any content or data you submit, transmit, or make available through the services.
Each party agrees to keep the other's confidential information (including pricing, technical systems, client data, and business processes) strictly confidential and not to disclose it to any third party without prior written consent, except as required by law. This obligation survives termination of the agreement for a period of 3 years.
These Terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation between the parties. If not resolved within 30 days, disputes shall be submitted to the competent courts of Egypt.
Nothing in this clause prevents FlowShift from seeking urgent injunctive relief in any jurisdiction.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
These Terms, together with your service agreement and our Privacy Policy, constitute the entire agreement between you and FlowShift with respect to the services and supersede all prior agreements, representations, and understandings.
We may update these Terms at any time. Material changes will be communicated via the client portal or by email. The updated date at the top of this page will always reflect the most recent revision. Continued use of the services after the effective date of any change constitutes your acceptance of the revised Terms.
For any questions about these Terms, contact us via WhatsApp or our contact page.